Booking terms and conditions
By making a booking with PB Lakes, you agree to the following terms and conditions...
- On receipt of your completed booking form and deposit we will reserve those dates. Your booking is taken to be confirmed and accepted in respect of all persons travelling when we despatch our written confirmation to the person signing the booking form.
- Your completed booking form showing all clients must be accompanied by a non-refundable deposit of 30% of the total price. The person signing the booking form confirms that he/she has the authority of all other persons included in the booking to act on their behalf and that he/she has read and accepted these booking terms and conditions. The deposit is accepted as part payment towards the total cost of the booking.
- (a). The balance of the cost of the booking must be paid no later than 8 weeks before arrival, or as we may otherwise specify. If you book within 8 weeks of arrival then you must pay the total cost of the booking at that time.
(b). If unconditional payment of the balance is not received by us by the due date, we reserve the right to cancel your booking, forfeit any deposit made and levy a cancellation charge as though there had been a cancellation in accordance with paragraph 5.
- The price of your holiday is fully guaranteed.
- In the event you cancel your confirmed booking, it can only be accepted if it is in writing from the person who signed the booking form, and the following cancellation charges will apply:
More than 8 weeks before arrival date.
Less than 8 weeks before arrival date.
50% of total cost
Less than 30 days before arrival date
100% of total cost
- Whenever possible, we will try and accommodate any requests for changes to the booking requested after confirmation has been confirmed. Dependent upon the nature of the changes, additional costs could be incurred.
- The holiday booked cannot be assigned. Only the persons shown on the booking form are permitted to arrive. No pets allowed.
- Jurisdiction: Signature of the booking form constitutes acceptance of a contract on these terms subject to British Law and the exclusive jurisdiction of the British Courts.
- Complaints Procedure: If you consider that you have cause for complaint whilst fishing, the complaint must be notified to the Fishery Manager in the first instance. In most cases, problems can be resolved if this procedure is followed.
We reserve the right to terminate your stay if we judge your behaviour to be unacceptable to our fish, other customers, or you contravene our rules or regulations.